Not quite right? That’s OK. Just mail your item back to us (scroll down for a step-by-step).
- Within 15 days of the shipping date: you can exchange your item or receive a refund to the original method of payment.
- After 15 days: you can still exchange your item, or we’ll issue you a merchandise credit on a gift card.
- After 30 days: we will no longer accept returns or exchanges.
Sale and discounted items bought online can be exchanged or returned for a merchandise credit within 15 days of the shipping date.
For all returns or exchanges, items must not be washed, worn or damaged. All original tags must be attached and you’ll have to present a valid receipt.
Please note that all intimates, bodysuits, swimwear, hosiery and jeweler are final sale.
Gift cards may not be redeemed for cash or refunded unless required by law.
All returned items that were purchased using a gift card will be refunded as merchandise credit back onto a gift card.